When we started the business back in 1989, one of our first customers said “Good luck, young man”. He went on to offer some lasting advise by telling me that “if you ever see a duff lightbulb in your shop, get it changed right away, because it will show the world that you care”
Well, at Capel Carpets, we always change the lightbulbs, and we always care
I owe everything to my Mum, and because of this, and also in her honour and memory, Capel Carpets will always be closed on Mothers Day.
Mark Richardson, Owner Capel Carpets
With over 65 years total experience, we are proud that our staff are just about the best in the business. In our store our knowledgeable and attentive flooring specialists are on hand to assist your choice of flooring and to provide expert advise.
Our highly trained fitting specialists are all cherry picked from across the carpet fitting industry so we can ensure the very best customer service without compromise.
I run the day-to-day operations in the shop and arrange the fitting dates with the fitters and liaise with customers. Also from time to time I measure jobs, and I am your first point of contract regarding contract jobs and detailed fitting specifications.
Shop Manager – Paul Roberts
New to Capel but not to the industry, I am experienced in the flooring business and use my wealth of experience to carefully estimate the best prices and keep accurate details of what is required on each job.
John Bowerman – Senior Estimator and Sales Advisor
I have been employed at Capel Carpets for 19 years now. Staring back when the shop was on the opposite corner of Balmoral Road. Helping and guiding our customers select their next flooring is very satisfying. Listening to stories of what has brought them to Capel carpets that day. As often we are the last piece of their home to be put into place. When I’m not on the shop floor its my job to ensure paper work in in order and balances are paid ensuring that Capel are able to offer the best prices and service in Watford.
Joann Gilbert – Sales Executive
Hi, I’m Kris, sales assistant at Capel Carpets, you’ll find me both running the warehouse and helping customers as I always make myself free to help any customers in need of assistance and keep the shop running tidy and up to date all the time.
Krzysztof – Sales Assistant